We handle the claim, not just the repair
If your vehicle has an extended warranty or service contract, bring us the plan information. We diagnose the problem, document the repair, and work directly with the administrator for authorization.
One shop from diagnosis to completed repair
Most plans accepted
We work with most aftermarket extended warranty and vehicle service contract providers.
Claims handled for you
Our team documents the failure, prepares the estimate, and communicates with the plan administrator.
CarMax claim support
Automotive Advantage is RepairPal certified for CarMax claims, with the tooling and documentation the process requires.
A clear path from concern to authorization
1. Bring your contract
Give us your plan information, administrator phone number, and any claim instructions you received.
2. We diagnose
Our technicians verify the failure and build the documentation and estimate your provider needs.
3. We request approval
We speak directly with the administrator and keep you informed about covered and non-covered items.
4. We complete the repair
Once authorization and your approval are in place, we repair the vehicle and document the finished work.
What to bring
Your warranty or service contract, current mileage, provider contact information, and any records related to the concern.
Your contract controls coverage
Coverage, deductibles, inspection requirements, rental benefits, and authorization rules vary by plan. We explain the provider's decision before repairs move forward.