The fine print

Privacy policy

Effective August 13, 2026.

What we collect

When you contact us by phone, email, appointment-request form, or website chat, we receive the information you choose to share. This may include your name, phone number, email address, vehicle information, and details about your service request.

How we use it

We use that information to respond, confirm appointments, provide requested automotive service, maintain customer-service records, and protect our website from misuse. We do not sell or rent personal information.

Appointment requests and chat

The appointment-request form and chat use our Chatwoot service at chat.autoadv.org. Information submitted through either feature is stored in our service inbox so our team can respond and maintain the conversation. An appointment is not confirmed until our team replies.

Browser storage and analytics

The site does not use third-party advertising trackers. The chat feature may use cookies or browser storage to keep a conversation connected to your browser. Standard server logs may record technical information such as IP address, browser type, requested pages, and timestamps for security and troubleshooting.

Third-party resources

Google Fonts supplies site typography, and the contact page embeds Google Maps. Those services may receive technical request information under Google's privacy terms. Links to Google Maps, Facebook, financing providers, phone, and email services take you to systems governed by their own policies.

Retention and choices

We keep inquiry and service information only as long as reasonably needed for customer service, operations, legal obligations, and dispute prevention. You may ask us to review or correct information you submitted, subject to records we must retain.